Senior Expert Service Delivery Mgmt

Overview of the company

OMV Petrom is the largest energy company in South-Eastern Europe, being active on every aspect of the energy value chain: from wells, producing oil and gas, to refining and fuels distribution, gas supply and power generation & supply. We provide the energy for day-to-day modern life: fuels for mobility, light and heat. We believe that we can only evolve with a diverse mix of employees and by ensuring a healthy work-life balance.

Our Business | OMVPetrom.com

At OMV Petrom, we have a long tradition of responsible behavior towards employees, the environment and society. Sustainability means a focus on conducting the business responsibly, efficiently and in an innovative way. We are committed to create long-term value for the company and our stakeholders, while respecting the environment and, supporting the communities in which we operate.

Sustainability | OMVPetrom.com

Your tasks

• Ensure stable IT operations (internationally, for OMV Petrom Group) by: full accountability for service delivery, for all assigned E&P IT operations; full accountability 1st to 3rd level support for all assigned E&P IT operations;
• Ensures continuous service, technical and innovative improvement of application services and systems as well as maintenance of technical documentation according to the Information Ecosystem Petrom E&P standards;
• Oversee service capacities of IT service relevant internal and external resources (including capabilities);
• Identify the need for upgrades, configurations or new systems and report to upper management;
• Control and monitor IT services, applications and operations on system KPIs (e.g. availability);
• Responsible to manage the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establish service improvement activities;
• Identify, assess and propose to upper management optimization measures of fit for purpose IT service support;
• Monitor service capacities of internal and external service assets (e.g. resources including capabilities).

Your profile

• Master’s degree: IT;
• Relevant professional experience: more than 7 years in IT service delivery area;
• Advanced experience in IT service management and IT architecture (e.g. cloud based implementation) integration with enterprise application landscapes and experience in managing continuous integration as well as proven track record in the energy trading sector, cross commodities (physical and financial) with involvement in IT implementation projects;
• Very good knowledge of Gas & Chemicals / Refining / Marketing / TAS related IT systems;
• Strong background in understanding functional requirements front-to-back deal lifecycle, portfolio management, risk management and respective IT systems within the commodity trading business;
• Very Good knowledge of energy markets, regional sales markets as well as market rules and regulations in the energy sector preferable in the gas and power sector;
• Experience with relational databases and very good SQL and algorithms knowledge;
• Advanced knowledge of software development lifecycle;
• Advanced knowledge of software testing process;
• Experience with applications deployed on cloud infrastructure;
• Fluency in English, additional German and other language skills are advantageous.

Location

• Bucharest

What OMV Petrom can offer you

• Long weekend plans are always welcome - on Friday, our office hours end at 14.00.
• You can rely on a health insurance that covers medical treatment in a variety of private medical clinics.
• You can work from home, if the work activity allows.
• The number of your days off increase according to your work experience so that you'll enjoy more free time.
• We aim to make your vacation days happier, by paying each vacation day double.
• Are you a top performer? Your work can be rewarded each three months based on performance results.
• Additional days off and various financial support for different events like marriage, child birth, etc.
• Access to LinkedIn Learning and a variety of development programs.
• Do you prefer cars or bikes? We have free private covered parking.