ServiceNow HRSD Application Manager (all genders)

Date: 29 Mar 2025

Location: Vienna, Vienna, AT, 1020

Company: OMV Group

Overview of the company

We produce and market oil, gas, and chemical products responsibly, and develop innovative solutions to support the circular economy. As one of Austria’s largest listed companies, we’re leveraging the strength of our assets, market position, and expertise to lead the journey to a sustainable future. With every step, we move forward for good.

We’re on an exciting journey of transformation, and we’re always on the lookout for young talents and experienced professionals to join us. Together, we’ll reinvent essentials for sustainable living, foster growth, and have a lasting impact on the generations to come.

Your tasks

  • Implement and customize technical solutions and processes based on the ServiceNow's HR Service Delivery capabilities.
  • Ensure technical service delivery through continuous knowledge exchange and best practice implementations. Participate in projects, give technical advice and perform technical implementations.
  • Ensure efficient delivery of application services to OMV Group; guide and counsel the internal and external technical resources for project and application support.
  • Challenge vendors from technical point of view (system setup, experience based on OMV specific technical system setups, etc.) and perform technical evaluations in tender processes.
  • Provide technical consultation within the IT department and advise project managers, service managers, and business consultants on technical solutions. Report to team lead and department manager on KPIs, including analysis or root cause analysis in case of technical system failures.
  • Work on new perspectives using the latest technologies to find the best solutions.
  • Continuously work on technical and innovative improvement of application services and systems as well as maintain technical documentation according to the company’s standards.

Your profile

  • Master's degree in Information Technology.
  • At least 7 years of professional experience, ideally with 2-3 years of experience in the ServiceNow platform with special focus on HRSD. 
  • Knowledge about standard HRSD spokes of ServiceNow and related HR tools, such as My SuccessFactors are of advantage.
  • Deep knowledge on industry standards for service management (ITIL).
  • Strong analytical and problem-solving capabilities with a solid understanding of data analysis and IT solution specification.
  • Capable to transform business requirements into technical specifications with strong collaboration and communication skills.
  • Very good English. 

What to expect from OMV

At OMV, we are committed to fostering an environment where every individual is given equal opportunities for career advancement. We embrace diversity in all its forms, including, but not limited to age, gender identity, disabilities, ethnicity, religion, or sexual orientation.
 
We believe that our company’s evolution and success are rooted in fostering a diverse mix of employees and maintaining a healthy work-life balance. We have a strong culture of collaboration and our group values "we care, we're curious, we progress" are guiding us along the way on our path into a sustainable future.

We are particularly pleased to welcome female applicants, who are especially supported as part of our personnel strategy and whose integration into our leadership team is to be strengthened. At OMV, you will be encouraged to take on new responsibilities, work across different functions, become involved in new projects, and complete international assignments. We offer excellent development programs for all employees, helping you achieve your career goals and reach your potential.

What OMV can offer you

The opportunity to join an internationally renowned company in a fast-moving business sector, providing excellent development opportunities. We offer an attractive compensation package that matches your qualifications and professional experience. The minimum gross annual salary according to the collective agreement amounts to EUR 90.880,-- all-in. Depending on skills and specific experience, over-payment is possible.

OMV offers relocation packages for international moves and here are some of our attractive benefits:

  • Work-Life Balance: Flexible Working Time & Homeoffice.
  • Health-Center.
  • Canteen with healthy meal options.
  • Public Transport Refund.
  • Contribution Based Pension Fund Scheme.
  • Diverse trainings as well as educational leave.
  • Sabbaticals.
  • Company Kindergarten & Summer Kids Camp.
  • A big variety in culture, health and fitness offers.

Your contact

If you need any further information  or have questions regarding accessibility please contact Leora Leksani.